privacy policy
We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose and safeguard your personal data when you use our website. Your personal data shall be applied in accordance with the Personal Data Protection Act 2012 (“the Act”). This Privacy Policy applies to the personal information collected through our website and governs our privacy practices in force. It also covers interactions, and services provided on the website.
The Working Capitol (Keong Saik) Pte Ltd, incorporated in Singapore is a co-working space, lifestyle provider and food and beverage destination. By using our website, you acknowledge and consent to the collection, processing and storage of your personal information as described in this Privacy Policy. The Working Capitol (Keong Saik) Pte Ltd, its related entities and affiliates, and their respective successors-in-title as well as our respective representatives (collectively referred to herein as, "us", "we" and "our") my collect the various types of personal information from users of our website in Singapore as described in this Privacy Policy. The types of information we collect may include:-
Personal Identification and Information: such as your name, postal address, contact details and email address;
Demographic Information: such as your age, gender and location;
Technical Information: such as your IP address, browser type, operating system and device information;
Usage Data: such as the pages you visit, the actions you take on our website and the referring / exit pages
We collect these information, when you voluntarily provide the information to us:-when you submit forms or other documents relating to any of our products or services;
when you register for or use any of our services on websites owned or operated by us or;
when you register as a member of websites owned and/or operated by us, or use services on such websites;
when you interact with employees at The Working Capitol;
when you are contacted by, and respond to, our marketing representatives, agents and other service providers;
when you respond to our request for additional Personal Data;
when you ask to be included in an email or other mailing list;
when you respond to our promotions and other initiatives;
when you submit a job application or a scholarship application;
when you enter into tenancy agreements with us;
when we receive references from business partners and third parties, for example, where you have been referred by them;
when you fill out forms on our website, subscribe to our newsletters, or interact with our website’s features and functionalities and through the use of cookies and similar technologies;
When you browse our website or Apps, you generally do so anonymously but please see the section below on cookies and other related technologies which we have implemented on our website. We do not, at our website, automatically collect Personal Data unless you provide such information to us;
If you provide us with any Personal Data relating to a third party (e.g. information of spouse, children, parents, employees and/or authorised representatives), by submitting such information to us, you represent to us that you have obtained the consent of the third party to you providing us with their Personal Data for the respective purposes;
You should ensure that all Personal Data submitted to us is complete, accurate, true and correct. Failure on your part to do so may result in our inability to provide you with products and services you have requested, or processing any requests and applications you may have made us; and
when you submit your Personal Data to us for any other reason.
Generally, The Working Capitol (Keong Saik) Pte Ltd collects, personal information in our website in Singapore to enhance your experience, develop new features and improve our products and services. We may use your information to communicate with you, provide customer support and send important updates. For purchases or transactions, we collect and process information to fulfil orders and deliver requested products or services. Personalization of content, recommendations and advertisement may be based on your preferences and browsing manner. We comply with laws, enforce terms of service, protect rights and prevent fraud, aggregated and anonymous data helps us analyze user mannerism and improve our offerings. The users disclose your Personal Data for the following purposes
responding to, processing and handling your queries, requests, complaints and feedback;
managing the infrastructure and business operations of The Working Capitol (Keong Saik) Pte Ltd and complying with internal policies and procedures;
facilitating business asset transactions (which may extend to any merger, acquisition or asset sale);
matching any Personal Data held which relates to you for any of the purposes listed herein;
verifying your identity;
preventing, detecting and investigating crime, including fraud and money-laundering, and analyzing and managing other commercial risks;
protecting and enforcing our contractual and legal rights and obligations;
conducting audits, reviews and analysis of our internal processes, action planning and managing commercial risks;
preventing, detecting and investigating crime and managing the safety and security of our premises and services (including but not limited to carrying out CCTV surveillance and conducting security clearances);
compliance with any applicable rules, laws and regulations, codes of practice or guidelines or to assist in law enforcement and investigations by relevant authorities; and/or
any other purpose relating to or reasonably necessary for any of the above.
In addition, The Working Capitol (Keong Saik) Pte Ltd may collect, use and disclose your Personal Data for the following purposes, depending on the nature of our relationship with you:
In addition, where permitted under applicable laws, The Working Capitol (Keong Saik) Pte Ltd may also collect, use and disclose your Personal Data, and share your Personal Data with The Working Capitol (Keong Saik) Pte Ltd business partners, service providers and/or other third parties for the following purposes (which we may describe in our documents and agreements as "Additional Purposes" for the handling of Personal Data):
providing services, products and benefits to you, including promotions, loyalty and reward programmes;
matching Personal Data with other data collected for other purposes and from other sources (including third parties) in connection with the provision or offering of products and services, whether by The Working Capitol (Keong Saik) Pte Ltd or other third parties;
administering contests, competitions and conducting lucky draws, including, where necessary, in order to announce the results of these contests, competitions and lucky draws and identify and contact the winners, and in order to publicise and conduct marketing strictly related to these contests, competitions and lucky draws;
sending you details of products, services, special offers and rewards, either to our customers generally, or of particular products and services, special offers and rewards which may be of interest to you; and
conducting market research, data analytics, understanding and determining customer location, preferences and demographics for us, our service providers and/or other third parties to develop insights into the industry, review, develop and improve our, our business partners', service providers' and/or other third parties' products, services and also develop special offers and marketing programmes;
If you have provided your Singapore telephone number(s) and have indicated that you consent to receiving marketing or promotional information via your Singapore telephone number(s), then from time to time, The Working Capitol (Keong Saik) Pte Ltd may contact you using such Singapore telephone number(s) (including via voice calls, sms, fax or other means) with information about our products and services (including discounts and special offers);
In relation to particular products or services or in your interactions with us, we may also have specifically notified you of other purposes for which we collect, use or disclose your Personal Data. If so, then we will collect, use and disclose your Personal Data for these purposes as well;
In relation to particular products or services or in your interactions with us, we may also have specifically notified you of other purposes for which we collect, use or disclose your Personal Data. If so, then we will collect, use and disclose your Personal Data for these purposes as well.
The Legal basis for processing personal information on our website in Singapore includes the following:-
Consent: We may rely on your explicit consent for certain processing activities and you have the right to withdraw your consent at any time.
Contractual Necessity: If you enter into a contract with us through our website, we may collect and process your personal information to fulfil our obligations to you.
Legal Obligations: We may process personal information to comply with applicable laws and legal requirements.
Legitimate Interests: In some cases, we may process personal information based on our legitimate interests, such as improving our website, ensuring security, preventing fraud and conducting analytics.
CONSENT: By using our website and providing your personal information, you consent to the collection, processing and storage of your personal information as described herein. Your participation and submission of personal information are voluntary and you have the right to choose whether to provide it. We may request explicit consent for certain types of personal information as required by applicable laws.
You also consent to the collection, use and disclosure of your Personal Data by The Working Capitol (Keong Saik) Pte Ltd in connection with any transaction relating to the acquisition, divestment, securitisation, amalgamation, listing or other transaction relating to any interest in The Working Capitol (Keong Saik) Pte Ltd, the shares or assets of The Working Capitol (Keong Saik) Pte Ltd, and any other corporate transaction involving The Working Capitol (Keong Saik) Pte Ltd any evaluation or due diligence relating thereto, as well as to the collection, use and disclosure of such information by the counterpart(ies) thereto for the same purposes, and the provision of goods and services by such counterpart(ies) following such transaction, as may be relevant.
Please obtain consent from your parent or guardian before providing personal information, if you are below 21 years of age. When providing personal information of others, please ensure that you have obtained their consent and inform them of the process protocol.
WITHDRAWAL OF CONSENT: You may withdraw your consent for receiving marketing or promotional materials/communication by contacting us using the contact details below. Once we receive confirmation that you wish to withdraw your consent for marketing or promotional materials/communication, it may take up to 30 calendar days for your withdrawal to be reflected in our systems. Therefore, you may still receive marketing or promotional materials/communication during this period of time. Please note that even if you withdraw your consent for the receipt of marketing or promotional materials, we may still contact you for other purposes in relation to the products and services that you have requested or purchased from The Working Capitol (Keong Saik) Pte Ltd. Please also note that revocation of consent, may affect the services that we can provide.
Please note that if you withdraw your consent to any or all use of your Personal Data, depending on the nature of your request, The Working Capitol (Keong Saik) Pte Ltd may not be in a position to continue to provide its products or services to you or administer any contractual relationship in place, and this may also result in the termination of any agreements with The Working Capitol (Keong Saik) Pte Ltd and your being in breach of your contractual obligations or undertakings, and The Working Capitol (Keong Saik) Pte Ltd’s legal rights and remedies in such event are expressly reserved.
Withdrawal, Access and Correction of your Personal Data: Should you wish to withdraw consent to use of your Personal Data or obtain access to or make corrections to your Personal Data records, please contact us.
Please note that if your Personal Data has been provided to us by a third party, you should contact such third party directly to make any queries, feedback, and access and/or correction requests to The Working Capitol (Keong Saik) Pte Ltd on your behalf.
This Privacy Policy supplements but does not supersede nor replace any other consents you may have previously provided to The Working Capitol (Keong Saik) Pte Ltd nor does it affect any rights which The Working Capitol (Keong Saik) Pte Ltd may have at law in connection with the collection, use or disclosure of your Personal Data, and any consents you may have provided in connection with this Privacy Policy are cumulative and additional to any rights which we may have under applicable law to handle or process your Personal Data.
We reserve the right to update or modify this Privacy Policy from time to time, and send you notification of updates to this Privacy Policy in any form as we may deem appropriate. While you should regularly check this Privacy Policy, we may also inform you of how we process your Personal Data by publishing (or amending) this Privacy Policy and, where required by applicable law, by posting a notice, or reaching you via other forms of communication (e.g. sending you an SMS message or email) based on the contact particulars that we may have of you in our records from time to time. You may also contact us in the manner disclosed in this Privacy Policy to learn about our handling or processing of your Personal Data.
To the maximum extent permissible under applicable law, you agree to be bound by the prevailing terms of the Privacy Policy as updated from time to time on our websites and/or as you may be notified. Hence, please check regularly for updated information on the handling of your Personal Data.
For the avoidance of doubt, this Privacy Policy shall form as an integral part of the Website Terms and Conditions (‘Website Conditions’). In the event of any conflict, inconsistency or conflict between this Privacy Policy and the Website Conditions, the Privacy Policy shall prevail. All defined terms contained in the Website Conditions shall apply to this Privacy Policy unless otherwise specifically stated.
Disclosure of Personal Data: The Working Capitol (Keong Saik) Pte Ltd will take reasonable steps to protect your Personal Data against unauthorised disclosure. Subject to the provisions of any applicable law, this Personal Data may be disclosed, for the purposes listed above (where applicable), to the following third parties, whether they are located overseas or in Singapore:
Deemed Consent: In addition to the matters set forth above, subject to and in accordance with applicable law, you shall be deemed to have consented to The Working Capitol (Keong Saik) Pte Ltd collecting, using, disclosing and sharing amongst ourselves your Personal Data, and disclosing such Personal Data to The Working Capitol (Keong Saik) Pte Ltd's authorised service providers and relevant third parties:
Other Bases for Handling or Processing Your Personal Data : The Working Capitol (Keong Saik) Pte Ltd may also in accordance with the requirements thereof also collect, use and/or disclose your Personal Data as further detailed below including without your further consent, where we meet the requirements of applicable law:
Use of Cookies and Related Technologies: When you interact with us on our websites, applications or services, we may collect or analyse anonymised information from which individuals cannot be identified (“Aggregate Information”), such as number of users and their frequency of use, the number of page views (or page impressions) that occur on the website and common entry and exit points into website.
Cookies : Small data file which is sent to your browser to store and track Aggregate Information about you when you enter our websites. The cookie is used to track information such as the number of users and their frequency of use, profiles of users and their preferred sites. Cookies can be disabled or removed by tools that are available in most commercial browsers. The preferences for each browser you use will need to be set separately and different browsers offer different functionality and options. The Working Capitol (Keong Saik) Pte Ltd uses cookies, and other related technologies which have different functions. They are either necessary for the functioning of our services, help us improve our performance, or serve to provide you with extra functionalities.
Web beacons: Small graphic images (also known as "pixel tags" or "clear GIFs") that are not apparent to the user. Tracking links and/or similar technologies consist of a few lines of programming code and can be embedded in our websites or platforms. Web beacons are usually used in conjunction with cookies and primarily used for statistical analysis purposes. This technology can also be used for tracking traffic patterns on websites and platforms, as well as finding out if an e-mail has been received and opened and to see if there has been any response.
We may use the terms "cookies" or "related technologies" interchangeably in our policies to refer to all technologies that we may use to collect or store information in your browser or device or that collect information or assist in identifying you as a unique user in the manner described above.
The Working Capitol (Keong Saik) Pte Ltd may use an independent company (the “Third Party Market Research Company”) to measure and analyse the Internet usage across The Working Capitol (Keong Saik) Pte Ltd websites. The Working Capitol (Keong Saik) Pte Ltd uses the Third Party Market Research Company’s services to collect the following core information on the usage of our websites, including:
This information is aggregated by the Third Party Market Research Company and provided to The Working Capitol (Keong Saik) Pte Ltd to assist in analysing the usage of The Working Capitol (Keong Saik) Pte Ltd websites. Such data is also accessible by media organizations and research companies, for the purpose of conducting industry comparisons with other Internet portals.
Pages on The Working Capitol (Keong Saik) Pte Ltd websites may be coded with software which enables the Third Party Market Research Company to track visitors to our websites.
Should you wish to disable the cookies associated with these technologies, you may do so by changing the setting on your browser. However, you may not be able to enter certain part(s) of our website.
Third-Party Sites: Our website may contain links to other websites operated by third parties, such as our business partners. We are not responsible for the privacy practices of websites operated by third parties that are linked to our website. We encourage you to learn about the privacy policies of such third party websites. Some of these third party websites may be co-branded with our logo or trademark, even though they are not operated or maintained by us. Once you have left our website, you should check the applicable terms, conditions and policies of the third party website to determine how they will handle any information they collect from you.
Governing Law: This Privacy Policy shall be governed by and construed in accordance with the laws of Singapore and the Parties submit to the non-exclusive jurisdiction of the courts of Singapore.